There is good news about the MacBook, and there is bad news about the MacBook. The good news is that in ten days of use I haven’t seen any of the extreme heat or moo-noise issues that are making the rounds on the complain-a-rama forums. Instead, I have had a solid week+ of perfect performance: It’s fast (I put 2GB of RAM in it), quiet, not unreasonably hot (no more so on the lap than the Toshiba it is replacing), has a keyboard that takes a bit of getting used to but is quite nice to work with, and the screen is slick: A nice wide aspect ratio, clear and sharp. It’s light enough to carry around for a twenty-minute walk from one’s hotel to a coffee shop or campus.
And until the last few days, I would have noted that the build quality is excellent. I was going to say that the laptop has a bit of heft, but it’s a solid, comfortable-feeling piece of equipment. And so we come to the bad news: It’s still largely solid, but the bezels around the keyboard and the screen have some warp—whether it was there when I received the MacBook or developed over the past week of (relatively light) use, I’m not sure. But it’s certainly there now. I’ve posted a few photos.
Manufacturing defect? Purely cosmetic? Something that represents a heat-related issue? Something that will get worse? I don’t know. On one hand, it strikes me as a mostly but not entirely cosmetic issue, and I hate to be That Guy who gets all cranky when his laptop gets a scrape. But I’m concerned that this represents a defect that could come back and cost me more time/money/effort in the future. And the nice people on the phone at Apple did indicate that it’s something that they can remedy, so as much as I don’t want to give up my otherwise-perfectly-functioning LovelyBook, I’m going to ship it on home for a checkup.
If it comes back mooing, I’m gonna be pissed.
Update: Apple has a pretty slick mail-in repair program, with just two potential issues: 1) They seem to have forgotten to put my pickup order in the system the first time around, and 2) They should probably put the number to notify DHL that you’re ready for them to pickup the box, on something other than the invoice that you seal up inside of the box. Just sayin’. Folks need that number, and it’s all taped up inside the box.